Briefly
1.2 million customers (0.15% of all ChatGPT customers) focus on suicide weekly with ChatGPT, OpenAI revealed
Almost half 1,000,000 present express or implicit suicidal intentions.
GPT-5 improved security to 91%, however earlier fashions failed usually and now face authorized and moral scrutiny.
OpenAI disclosed Monday that round 1.2 million individuals out of 800 million weekly customers focus on suicide with ChatGPT every week, in what might be the corporate’s most detailed public accounting of psychological well being crises on its platform.
“These conversations are tough to detect and measure, given how uncommon they’re,” OpenAI wrote in a weblog publish. “Our preliminary evaluation estimates that round 0.15% of customers lively in a given week have conversations that embody express indicators of potential suicidal planning or intent, and 0.05% of messages include express or implicit indicators of suicidal ideation or intent.”
Which means, if OpenAI’s numbers are correct, almost 400,000 lively customers had been express of their intentions of committing suicide, not simply implying it however actively in search of info to do it.
The numbers are staggering in absolute phrases. One other 560,000 customers present indicators of psychosis or mania weekly, whereas 1.2 million exhibit heightened emotional attachment to the chatbot, based on firm knowledge.
“We just lately up to date ChatGPT’s default mannequin (opens in a brand new window) to raised acknowledge and help individuals in moments of misery,” OpenAI stated in a weblog publish. “Going ahead, along with our longstanding baseline security metrics for suicide and self-harm, we’re including emotional reliance and non-suicidal psychological well being emergencies to our normal set of baseline security testing for future mannequin releases.”
However some consider the corporate’s avowed efforts won’t be sufficient.
Steven Adler, a former OpenAI security researcher who spent 4 years there earlier than departing in January, warned concerning the risks of racing AI growth. He says there’s scant proof OpenAI really improved its dealing with of susceptible customers earlier than this week’s announcement.
“Folks deserve greater than only a firm’s phrase that it has addressed questions of safety. In different phrases: Show it,” he wrote in a column for the Wall Road Journal
Excitingly, OpenAI yesterday put out some psychological well being, vs the ~0 proof of enchancment they’d offered beforehand. I am excited they did this, although I nonetheless have considerations. https://t.co/PDv80yJUWN
— Steven Adler (@sjgadler) October 28, 2025
“OpenAI releasing some psychological well being information was an important step, nevertheless it’s necessary to go additional,” Adler tweeted, calling for recurring transparency stories and readability on whether or not the corporate will proceed permitting grownup customers to generate erotica with ChatGPT—a function introduced regardless of considerations that romantic attachments gasoline many psychological well being crises.
The skepticism has advantage. In April, OpenAI rolled out a GPT-4o replace that made the chatbot so sycophantic it grew to become a meme, applauding harmful selections and reinforcing delusional beliefs.
CEO Sam Altman rolled again the replace after backlash, admitting it was “too sycophant-y and annoying.”
Then OpenAI backtracked: After launching GPT-5 with stricter guardrails, customers complained the brand new mannequin felt “chilly.” OpenAI reinstated entry to the problematic GPT-4o mannequin for paying subscribers—the identical mannequin linked to psychological well being spirals.
Enjoyable truth: Lots of the questions requested as we speak within the firm’s first reside AMA had been associated to GPT-4o and tips on how to make future fashions extra 4o-like.
OpenAI says GPT-5 now hits 91% compliance on suicide-related eventualities, up from 77% within the earlier model. However meaning the sooner mannequin—obtainable to hundreds of thousands of paying customers for months—failed almost 1 / 4 of the time in conversations about self-harm.
Earlier this month, Adler printed an evaluation of Allan Brooks, a Canadian man who spiraled into delusions after ChatGPT bolstered his perception he’d found revolutionary arithmetic.
Adler discovered that OpenAI’s personal security classifiers—developed with MIT and made public—would have flagged greater than 80% of ChatGPT’s responses as problematic. The corporate apparently wasn’t utilizing them.
OpenAI now faces a wrongful dying lawsuit from the dad and mom of 16-year-old Adam Raine, who mentioned suicide with ChatGPT earlier than taking his life.
The corporate’s response has drawn criticism for its aggressiveness, requesting the attendee checklist and eulogies from the teenager’s memorial—a transfer attorneys known as “intentional harassment.”
Adler needs OpenAI to decide to recurring psychological well being reporting and impartial investigation of the April sycophancy disaster, echoing a suggestion from Miles Brundage, who left OpenAI in October after six years advising on AI coverage and security.
“I want OpenAI would push tougher to do the appropriate factor, even earlier than there’s stress from the media or lawsuits,” Adler wrote.
The corporate says it labored with 170 psychological well being clinicians to enhance responses, however even its advisory panel disagreed 29% of the time on what constitutes a “fascinating” response.
And whereas GPT-5 exhibits enhancements, OpenAI admits its safeguards turn into much less efficient in longer conversations—exactly when susceptible customers want them most.
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